Privacy Policy

Effective Date: February, 05, 2024

Thank you for visiting sdl-pellets.co.uk, the online platform for sdl-pellets.co.uk, a wood pellets store. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our website.

By accessing or using sdl-pellets.co.uk, you agree to the terms of this Privacy Policy. If you do not agree with the terms, please do not use our website.

Information We Collect
Personal Information: When you visit our website, we may collect personal information that you voluntarily provide, such as your name, email address, shipping address, and phone number. This information is necessary for processing orders and providing a personalized shopping experience.
Non-Personal Information: We also collect non-personal information, such as browser type, IP address, and pages visited, to enhance your experience on our website and analyze user trends.
How We Use Your Information
We use your personal information for the following purposes:
Order Processing: To fulfill and manage orders, including processing payments, arranging shipping, and providing order confirmations.
Customer Support: To respond to inquiries, provide customer support, and address any issues you may have.
Marketing: With your consent, we may send you promotional emails about new products, special offers, and other updates. You can opt-out of these communications at any time.
Improvements: To analyze user behavior, enhance our website, and improve our products and services.
Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except for the purpose of order fulfillment and other services required to operate our website.
Security
We prioritize the security of your information. We use industry-standard encryption to protect sensitive data during transmission and implement security measures to safeguard your personal information.
Cookies
sdl-pellets.co.uk uses cookies to enhance your browsing experience. You can set your browser to refuse cookies, but this may limit some features of our website.
Your Rights
You have the right to access, correct, or delete your personal information. To exercise these rights or if you have any questions about our Privacy Policy, please contact us at info@sdl-pellets.co.uk
Changes to this Privacy Policy
We reserve the right to update our Privacy Policy as needed. Any changes will be posted on this page, and the effective date will be updated accordingly.
By using sdl-pellets.co.uk, you consent to the terms of this Privacy Policy.

Thank you for trusting sdl-pellets.co.uk with your information.